Long stay (7 nights or more): Check in opens at 5pm until reception closes (check reception hours)
Short stay (2-6 days): Check in is available from 2pm until the close of reception (check reception hours)
It is the guest's responsibility to arrive between the hours of check-in. In the case of late arrival, guests must notify the property reception on the telephone number provided, otherwise access to the apartment cannot be guaranteed.
Security deposit of €200 to be paid at check-in.
On arrival, if there are any issues with cleanliness these should be reported to the Residence Manager immediately.
Long stay (7 nights or more):
Check out before 10am
Short Stay (2-6 days):
Check out before 12pm*
*For short stays, apartments may be kept until 5pm depending on availability, confirm with reception.
In order to qualify for a full refund of the security deposit, apartments (including kitchenette) must be left fully cleaned.
Reception at the "Les Chalets de Valmorel" residence. Crève-Cœur, La Lauzière Dessous:
Monday to Thursday 9 am to 12 pm and 5 pm to 7 pm.
Friday 9 am to 12 pm and 5 pm to 8 pm.
Saturday 8 am to 9 pm.
Sunday from 8 am to 12 pm and 5 pm to 7 pm.
Please note: subject to change, please contact the residence before your arrival.
French, English, German
Smoking allowed in public areas?
Smoking allowed in rooms?
Approximately €55 per pet per stay and must be certified to be free of rabies. Dogs must always be kept on a lead on residence premises.
Travel cot and high chair can be borrowed but need to be booked in advance as they are subject to availability. These cost approximately €16 per kit per stay.
Recommended for children under the age of 2, weighing less than 15kg.
Children under the age of 6 must not sleep on upper bunks.
Guests can also request to borrow bed barriers, stair barriers and plug protectors at no extra cost.
The hotel accepts the following as modes of payment:
- Debit Card