Long stay (7 nights or more): Check in opens at 5pm until reception closes (check reception hours)
It is the guest's responsibility to arrive between the hours of check-in. In the case of late arrival, guests must notify the property reception on the telephone number provided, otherwise access to the apartment cannot be guaranteed.
Security deposit of €200 to be paid at check-in.
On arrival, if there are any issues with cleanliness these should be reported to the Residence Manager immediately.
Check out before 10am on a Saturday.
In order to qualify for a full refund of the security deposit, apartments (including kitchenette) must be left fully cleaned.
Monday - Friday: 9am-11am and 4pm-7pm
Sunday: 8am-12noon and 3pm-7pm
Please note, timings may vary in resort and the main reception is in the Les Chalets des Arolles residence.
English, French, German
Smoking allowed in public areas?
Smoking allowed in rooms?
Pets are allowed subject to presentation of a pet passport for approximately €70 per pet per stay.
€11/pet/day (stays of 1 to 6 nights)
Children's equipment is available on request at the reception at a cost of approximately €40, or €30 for a short stay of 1 to 6 nights, and it is intended for children up to the age of 2:
- Travel cot with fitted sheet (mattress not provided)
- Highchair (for children aged 6 months and over)
- Pushchair (for children aged 6 months and over)
- Changing mat
Further children's equipment is available on request for €10/unit:
- Baby bath tub
- Night light
- Food blender
- Baby chair rocker
- Baby carrier
- Sun shade
The following items are available on request for free:
- Socket protector
- Stair barrier
- Bed barrier
Children under the age of 6 must not sleep on upper bunks.
Please note that these items are subject to availability and must be requested at the time of booking.
The Residence accepts the following as modes of payment:
- Debit Card