Long stay (7 nights or more): Check in opens at 5pm until the close of reception (see reception hours)
Short stays (2-6 days + mid-week arrival): check in is available from 4pm until the close of reception (check reception hours)
It is the guest's responsibility to arrive between the hours of check-in. In the case of late arrival, guests must notify the property reception on the telephone number provided, otherwise access to the apartment cannot be guaranteed.
Security deposit of €300 to be paid per apartment at check-in.
On arrival, if there are any issues with cleanliness these should be reported to the Residence Manager immediately.
Long stay (7 nights or more): Check out before 10am
Short Stay (2-6 days + mid-week arrival): Check out before 12pm*
*For short stays, apartments may be available until 5pm, subject to availability, confirm with reception.
In order to qualify for a full refund of the security deposit, kitchens must be left fully cleaned.
Sunday to Friday: 8am-8:30pm
Please be advised, timings may vary in resort.
Please contact reception before your arrival to find out which accommodation you are in, Chantel 1 or 2.
English, French, Spanish.
Smoking allowed in public areas?
Smoking allowed in rooms?
Pets are allowed for approximately €70 per pet per stay and must be certified to be free of rabies.
Children's equipment is available on request at the reception at a cost of approximately €40, or €30 for a short stay of 1 to 6 nights, and it is intended for children up to the age of 2:
- Travel cot with fitted sheet (mattress not provided)
- Highchair (for children aged 6 months and over)
- Pushchair (for children aged 6 months and over)
- Changing mat
All items are subject to availability, so please request at the time of booking.
The hotel accepts the following as modes of payment:
- American Express
- Debit Card
- Eurocard Mastercard
- Diners' Club
This property has accommodation suitable for reduced mobility guests.